Flip 360 Commission Platform
Steering Committee Paper #2 of 6 · Week 4 of Phase 1

Steerco #2 · Baseline lock · vendor selection

22 June 2026 · Phase 1 Engagement · Flip 360 / CoSai / YDT

Live board Workstream ops Registers Steerco papers Scoping · CRM CRM · user requirements Deal room Hardening backlog Learn (ADKAR) Framework
#1 · W2#2 · W4#3 · W6#4 · W8#5 · W10#6 · W12
Source Vol 4 Ch 12 · PMO Structure · governance cadence  |  Vol 1 Ch 8 · Programme Governance & Cadence

1  ·  Executive summary

PMO Director · Carla Oliver

Four weeks in. Baseline KPIs captured for WS1 (acquisition CAC trending below $120 target) and WS2 (Stripe Connect test mode end-to-end validated). Counsel candidates have presented; recommendation locked for Steerco #3 ratification. BDM shortlist narrowed to two; Vertical-1 partner candidate identified and in early conversation. WS3 readiness model agreed at Steerco #1 now translating into 12-dimension curriculum draft. WS7 raise conversations remain at 4+ active. One amber item: WS6 partner-conversation pace dependent on BDM appointment.

1b  ·  Bottom-up status reports for this Steerco

The executive summary above is the top-down narrative. Below are the bottom-up evidence-based status reports — what *is* happening in the repo and the live D1 database, sourced from evidence not from the PMO's narrative. Each report names gaps, identifies owners, and surfaces the decisions the Steering Committee needs to make. Read these before §5 (decisions).

WS2 · Bottom-up report
Commission Engine
At risk

WS2 Commission Engine is real on the CRM, rules, ledger and ABA-payout side — 50+ live routes, 9 verticals, 30 products, 9 active commission rules and a $10,700 seed ledger demonstrate the engine end-to-end. It is a soph…

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2  ·  Workstream snapshot · at meeting

Position of every workstream on the four-state lifecycle as of this Steerco. Note: the data model on this site reflects the engagement-signing baseline — actual fortnightly transitions will be reflected here as they happen in Phase 1.

WSTitleLead/ProviderMaturity
WS1 Marketing & Digital Acquisition Corrina McGowan
YDT
Implemented
WS2 Commission Engine Carla Oliver
CoSai
Implemented
WS3 Founder Capability Mathew Punter (coachee)
CoSai
Scoped
WS4 Legal & Corporate Structure TBA
CoSai
Scoped
WS5 Platform Engineering & Data AI-augmented workforce
CoSai
Absorbed by design
WS6 Vertical Partnerships & BDM TBA
CoSai
Built
WS7 Investor Relations & Capital Strategy Carla Oliver (CFO hat — separable from CoSai retainer hat)
CoSai
Implemented

3  ·  Maturity transitions · since last Steerco

No state transitions in this period. Workstreams operating against milestone plan.

4  ·  Milestones · review at this meeting

WSWeekMilestoneTriggers
WS1 W4 Baseline acquisition KPIs captured · CAC ≤ $120 target ratified No state change
WS2 W4 Stripe Connect test mode validated end-to-end · idempotency hardening complete No state change

5  ·  Decisions today · awaiting Client sign-off

WS2 · Stripe Connect — sprint, re-baseline, or accept slip

WS2 Milestone W4·SC#2 was "Stripe Connect test mode validated end-to-end". Bottom-up report 17 Jun 2026: Stripe SDK is not installed, no API keys wired, no Connect onboarding route exists. ABA file rail is wired and working. The marketing copy on /faq, /sweetener and /architecture references Stripe Connect as the rail.
Options(a) Approve 3-4 day Stripe Connect sprint between SC#2 and SC#3 (10 working days available) (b) Re-baseline milestone to "ABA validated + Connect scoped" and defer Connect to Phase 2 (c) Accept slip with no re-baseline as Red RAID
PMO recommendation(a) — Stripe Connect is the rail the investor narrative depends on. Cost: 3-4 days of engineering. Air BnB, Afterpay and Uber all run on platforms with the equivalent integration. Flip 360 cannot credibly claim the same breed without it.
StatusPending

WS2 · Ratify ADR-7 via live six-guarantees demo at SC#2

WS2 Milestone W1·SC#1 was "six functional guarantees demo + ADR-7". Bottom-up report 17 Jun 2026: the demo surfaces (/demo, /walkthrough, /see-it-work, /architecture) exist but no formal demo was run with Mathew signing acceptance, and no ADR-7 document exists in /docs.
Options(a) Run the demo at the start of SC#2 (all parties at Wotso), Mathew signs the acceptance card live, ADR-7 drafted by 24 Jun and ratified by countersigned email by 27 Jun (b) Defer to SC#3 (c) Accept as standing Amber until G4
PMO recommendation(a) — all parties are physically present at Wotso. 30 minutes at the start of the meeting closes the milestone properly.
StatusPending

WS2 · Lock observability vendor decision

WS2 Milestone W8·SC#4 is "observability stack live". Bottom-up report 17 Jun 2026: no observability dependency installed, no error-rate dashboard, no payout SLA dashboard. 8 weeks away — still time to plan, not yet time to escalate.
Options(a) Cloudflare Workers Analytics Engine — native, lowest friction (b) Sentry — industry standard, broader ecosystem (c) Honeycomb — best observability UX (d) Defer choice to SC#3
PMO recommendation(a) at SC#2 to allow SC#3 scoping and SC#4 ship date. Cloudflare Workers Analytics Engine aligns with the existing Worker runtime.
StatusPending

WS2 · Acknowledge marketing-copy-vs-runtime delta and approve hardening sprint plan

Bottom-up report 17 Jun 2026 surfaces that current marketing copy on /faq, /sweetener and /architecture references Stripe Connect, hardware-key signatures and KPMG/EY anchoring as live capabilities. These are aspirational at this date. The PMO position is: never soften the ambition — accelerate the build so the copy becomes true.
Options(a) Publish a "Phase 1 hardening" backlog at /engagement/pmo/backlog tracking every claim to either evidence or a committed sprint (b) Scrub the copy now to past-tense or "Phase 2 capability" badges (c) Do nothing
PMO recommendation(a) — Flip 360 is in the same breed as Air BnB, Afterpay, Uber, AirTasker, Canva. The standard of diligence is that standard. Every claim is either evidenced today or has a sprint committed against it on the published backlog. We never compromise on thought leadership or quality.
StatusPending

6  ·  RAID · amber & red escalations

IDTypeSeverityWSTitle & mitigationOwner
R001 Risk Amber WS4 Fractional counsel engagement timing — must land by Steerco #3
Three candidates engaged early; recommendation tabled at Steerco #2
Carla (PMO)
R002 Risk Amber WS6 Senior BDM appointment timing — Vertical-1 partner conversations dependent on BDM seat being filled
PMO holds partner conversations until BDM appointed; shortlist narrowed at Steerco #2
Carla (PMO)
A006 Assumption Amber WS2 Compliance gate default checklist: claims-substantiated · disclosure-present · brand-approved · legal-cleared
Settings → Compliance Gates exposes per-asset-type checklist. Corrina + counsel ratify the production set at Steerco #3 before any /crm/* compliance gate goes live. Demo uses 4-default seed.
Corrina (consulted) · Carla (accountable)
A007 Assumption Amber WS2 Cooling-off period defaults to 14 days, vertical-agnostic
Settings → Cooling-off exposes per-vertical / per-commission-type duration. Demo seeds 14 days flat; Matt ratifies vertical-specific durations at Steerco #3 before commission engine production cutover.
Matt (consulted) · Carla (accountable)
A008 Assumption Amber WS2 Commission base rate placeholder 10% until Matt-signed policy lands
Settings → Commission Engine exposes per-vertical rate + tiered structure (volume / tenure / mix bonus). Demo seeds 10% flat placeholder. Production /me/commissions/* gated until Matt-signed policy is loaded into config_commission_policy.
Matt (consulted) · Carla (accountable)
A015 Assumption Amber WS2 Sales-internal + CS suite embodiers TBA until Phase 2 BAU hires
Phase 1 demo uses TBA placeholders. Settings → Roles & Access allows assignment of real users to Sales / CS roles once Phase 2 BAU hires land. No code change.
Carla (WS2 Lead)
R003 Risk Amber WS2 Settings versioning + retroactive recalc risk on commission engine
Commission policy changes must be effective-dated, never retroactive without explicit recalc approval. Historical commission records carry the policy-version they were calculated against. Dry-run preview before save shows "would change N commissions, total $X delta".
Carla (WS2 Lead)
R004 Risk Amber WS2 Misconfigured Settings could break commission engine or compliance gate
Settings admin permission gated to specific roles (CFO + Compliance Officer). Financial-rule changes require dual sign-off. All changes audited with before/after diff. Recovery: every settings row versioned, one-click revert.
Carla (WS2 Lead)
D002 Dependency Amber WS2 Final commission policy from Matt before /me/commissions/* production cutover
Demo seeds 10% placeholder. Production /me/commissions/* blocked until Matt-signed policy loaded into config_commission_policy. Settings → Commission Engine exposes the editor; Matt completes by Steerco #3.
Matt (consulted) · Carla (accountable)
D003 Dependency Amber WS2 AU regulatory clearance on member-side commission framing (AFSL / AUSTRAC / consumer law)
Counsel-engaged sprint Steerco #2 → #3 covers AFSL applicability for referral payments, AUSTRAC AML/CTF for member payouts, ACL disclosure obligations. /me/commissions/* + /crm/compliance/* surfaces parameterised by counsel-ratified rules in Settings.
Compliance (Pine Lawyers, consulted) · Carla (accountable)
I001 Issue Amber WS2 Architectural pivot — /crm-demo/* must be a working CRM tool, not a styled walkthrough
Decision D-PIVOT-CRM (Carla, 2026-06-24): /crm-demo/* refactored from visual narrative pages to a real three-pane CRM workspace backed by D1. New schema (migration 0003): contacts, deals, activities, tickets, notes, settings_rows. Sarah Chen + 24 demo contacts seeded. BD/Sales/CS/CMO workspaces share contact data so the cross-role thread is real, not narrated. Pipeline kanban actually drags; settings actually edit; cooling-off change actually propagates. Demo data only — /crm-demo/* gate held; /crm/* untouched. Resolves the risk Matt and Corrina decline sign-off on a visual mock.
Carla (WS2 Lead) · Claude (build)

7  ·  Forward look · the next two weeks

Next Steerco · #3 · 6 July 2026 · W6

Counsel engaged · curriculum drafted. Six weeks in — the structural pivot point of Phase 1. WS4 counsel engaged this period; standard SaaS T&Cs draft underway. WS3 founder-readiness curriculum drafted; Mathew accepts at this meeting (transitions WS3 to Built). WS6 Vertical-1 MoU drafted by counsel; partner sign-off t…

Open Steerco #3 paper

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