Flip 360 Commission Platform
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The CM role · Brief & week-in-the-life

A real job, with a real rhythm.

The simulator shows you the money. This page shows you the work. Read it before you sign up — what your week looks like, the responsibilities that earn each tier, and the things Flip 360 takes off your plate so you can focus on the people in your community.

The role in one sentence

You're the trusted introducer for your community — bringing referrers and recipients together — while Flip 360 runs the rails: payments, compliance, tax documents, dispute resolution and cause-routing. You handle the relationships. The platform handles the receipts.

Who this role suits — and who it doesn't

Suits you if
  • You already have a community — a club, a chamber, a school P&F, a trades network, a parents' WhatsApp.
  • People come to you for referrals already (and you'd quite like to be paid for that).
  • You like the idea of a slice of every deal automatically funding a cause you care about.
  • You want passive income that scales with how much you contribute — not a salary, not a quota.
  • You're comfortable with ~30 minutes a day, asynchronously, on your own schedule.
Not for you if
  • You want a salary and a defined contract — Flip 360 is performance-linked, not employed.
  • You expect the platform to find members for you. We don't run lead-gen for CMs; you bring your network.
  • You want fixed hours and KPI scorecards — this is rhythm-based, not target-based.
  • You're uncomfortable having your name on the introduction. The trust signal is your name.

What you actually do — the six core responsibilities

Onboard members

Bring people into your community whose referrals you can vouch for. Tradies, brokers, conveyancers, professionals — anyone whose work generates a referral fee. Platform runs the KYC; you make the introduction.

Vouch for the relationship

Your name is on the introduction. The platform records every chain-complete referral event, hash-anchors it, and pays out — but the trust signal is yours. Vouch carefully, and the system rewards you with tier progression.

Flag disputes early

You're not the dispute officer (the platform is). You're the early-warning system. Flag anything that looks off within 48 hours. Compliance handles the resolution.

Climb the training ladder

Five tiers (0 onboarded → 5 master CM). One ~30-minute module per week is the recommended cadence. Each tier unlocks a higher platform top-up % on your giveback.

Choose & champion a cause

Pick a national charity, an international cause, or nominate your local club. Communicate where the money is going. The platform handles the actual transfer; you handle the story.

Read your statement

Weekly auto-generated statement. RCTI documents lodged with the ATO. Stripe Connect payout reconciled. Your job is to read it and raise a flag if anything looks wrong — not to do the bookkeeping.

What you don't do — the boundary

Six things people often assume a Community Manager has to handle. None of them are yours. Flip 360's whole architecture exists so the regulated, fiddly, compliance-heavy stuff stays with the platform — and you stay focused on the people.

A day in the life · three timestamps

A typical Tuesday for an "Active CM" persona — 8 deals/month, 5 new members, ~30 minutes total.

7:45am

Coffee + dashboard

Open the CM dashboard on your phone. Three deals settled overnight — Stripe Connect routed your share, the platform top-up landed, your chosen cause got its slice. Two new member onboarding requests in the queue. You tap "approve" on both. Total time: 4 minutes.

12:30pm

Lunch-break check-in

A member asks in the group chat whether their mortgage broker referral counts for the new MFAA partnership. You know the answer (yes, since Tuesday), drop a one-line reply with the link to the rate card, and flag a second message that looks like a dispute risk so the platform compliance bot can step in. Total time: 8 minutes.

7:15pm

Local club training tier

You're at your kid's footy club fundraiser. Three parents ask how you're raising money without selling chocolates. You show them the live "Cause receives" KPI on the simulator, screenshot it, share it to the club WhatsApp. Two of them ask to be members. You add them when you get home. Total time: 20 minutes — most of which you would have spent at the club anyway.

A week in the life · the rhythm

Calibrated to the "Active CM" persona on the simulator. Champion CMs do more; just-starting CMs do less. The platform never sets your hours.

Day Time Focus
MON
Monday
 ~25m Onboard the weekend signups
Run the 10-minute member welcome flow with anyone new. Platform handles ID, banking, AML. You handle the "welcome to the community" conversation.
TUE
Tuesday
 ~30m Vertical-partner touchpoint
One quick check-in with your most active partner (broker, conveyancer, sparkie). Confirm the rate card hasn't changed. Forward any new partner offers the platform has approved.
WED
Wednesday
 ~15m Dispute-free check + escalation
Skim the deal log. If anything looks contested, tag it. Platform compliance bot handles the actual investigation — you just need to flag it within 48 hours to keep your dispute-free streak alive.
THU
Thursday
 ~45m Training tier · 30-min module
Optional, but Tier 0 → 5 progression is how your match % climbs (5% → 35%). One module a week is the recommended cadence. Recorded, async, no live calls.
FRI
Friday
 ~20m Cause communication
Post the weekly "this is where your giveback flowed" update to your member group. Platform auto-generates the chart — you just add the human sentence.
SAT
Saturday
 ~60m Community presence (optional)
Most CMs use Saturday for the thing they were already going to do — club training, market stall, school event. Flip 360 is the receipt-engine for the relationships you already have.
SUN
Sunday
 ~15m Settlement review
Read the auto-generated weekly statement. Confirm payout, confirm cause routing, confirm any RCTI documents the platform issued on your behalf. Done.
TOTAL ~3.5h Per week, Active CM. Saturday is optional and usually overlaps with something you'd already be doing.

How you earn more · the tier ladder

Your activity score (0–100) is computed from deals closed, members onboarded, training tier reached, and dispute-free months. Climb the ladder and the platform tops up your giveback by a higher percentage — the money keeps flowing to your cause, the platform just adds more to it.

Bronze
0–25 pts · +5% match
Getting started — platform tops up 5% of every $ you redirect.
Silver
26–50 pts · +10% match
Active CM — platform doubles your giveback velocity (10% match).
Gold
51–75 pts · +20% match
Top quartile — 20% match. Your cause now gets a real lift.
Platinum
76–100 pts · +35% match
Top decile — 35% match. Every dollar you redirect becomes $1.35.

How you get paid

Platform take
15%
of every Gross Merchandise Value transaction
Your share
75%
of the platform take routes to you, monthly
Top-up at Platinum
+35%
the platform adds to your giveback at top tier

Settlement is monthly via Stripe Connect — NPP-rails, RCTI documents auto-issued by the platform, every event hash-anchored. Want to model your specific community? Open the simulator and drag the sliders — the simulator answers in real numbers.

How you start · the 4-step onboarding path

  1. Apply. Tell us about your community — what it is, how big it is, what kind of referrals already flow through it. 5-minute form, reviewed within 3 business days.
  2. Verify. Standard KYC — driver's licence, ABN (if you have one — not required), bank account for Stripe Connect. Platform handles it, takes about 10 minutes.
  3. Complete Tier 0 onboarding. One ~45-minute async module covering the platform basics, the cause picker, dispute flagging, and the rate card DSL. You're now a Bronze CM.
  4. Bring in your first members. Five members is the typical Month-1 target — not a quota, but the threshold where the giveback math starts to feel real. Pick your cause. Watch the first payout land.

Ready to see what your community would earn?

The simulator is calibrated to the exact economics described above. Drag the sliders for your community size and watch the monthly share, giveback, and cause impact recompute live.

Open the simulator Talk to us about applying